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Store Policies

RETURNS POLICY:
In general, Books may be returned for credit (minus shipping charges) within 10 days of receipt. Some items may be subject to a restocking fee. Returned items must be in new or re-salable condition. Damaged items cannot be accepted for return. No refunds will be made for e-books & all other downloadable items, DVDs, CDs, software or videocassette products unless such terms have been previously agreed to by us in writing. Defective DVDs, CDs, software or videocassette items may be exchanged only for the same titles and editions as the defective item. Defective downloads may (upon contacting) be issued an additional free download. Please contact us for return instructions by sending an E-Mail to:  info@ccesllc.com , and include a copy of your packing slip with any returned items. 

PRIVACY POLICY:
Our website and shopping cart requires users to give us contact information (such as their name, address, telephone number and email address). The customer's contact information is used to contact the visitor when necessary. We also use customer contact information to send the user promotional material from our company from time to time.  Users may opt-out of receiving future mailings by following the instructions at the bottom of every mailing. Any and all information collected on our web site is kept confidential and is used solely for internal purposes and is never sold to any third parties.  Your shipping address information will be provided to our suppliers and/or delivery couriers as necessary for the ordering, shipment and delivery of your order.

TERMS OF USE & SALES POLICY:
All content herein is provided for general information purposes only and is not intended as professional advice unless specifically noted. Books, E-Books & E-Files, software, courses / seminars (hereby described as material) and their respective descriptions are copyrighted by their respective authors / publishers and are not allowed to be reproduced or copied in any manner without their prior written consent. No part of this website including all material sold or provided for sale or free of charge, may be legally copied and / or reproduced in any form (including derivatives of such materials), or distributed in any form or by any means, including but not limited to digital copying and printing without the prior written consent of CCES, LLC. The information contained in these  materials has been obtained by CCES from sources believed to be reliable. Both the authors and publishers have made their best effort to produce high quality informative materials, however they make no representations or warranties of any kind with regard to the completeness or accuracy of the contents of this material, nor will the publisher(s) or the authors be responsible for any errors, omissions or for any other reason whatsoever and will accept no liability of any kind for any losses or damages caused or alleged to be caused, directly or indirectly arising out of the use of the information contained in this material. This material is available with the understanding that the publishers and the authors are supplying subjective opinions and information (along with domain links, etc) and are not endorsing any company or product, nor attempting to render legal, financial, engineering or other professional services. If such services are required, the assistance of an appropriate professional should be sought. Violators of U.S. copyright laws will be subject to the maximum fines and penalties allowed by law.

INFORMATION SECURITY:
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We utilize the latest technology in order to assure your privacy.  We have a secure server using SSL 3.0 encryption technology on our order form in order to provide security when entering your order information.

BILLING INQUIRIES:
For additional questions regarding billing inquiries or charges to your credit card please contact:

Contractors Continuing Education Solutions, LLC. 

P.o.# 148 , Matawan, NJ 07747 

Or e mail us at info@ccesllc.com 

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